Automation Bias in AI-Assisted Clinical Triage: A Randomised Study in Three Hospitals
Fatima Noor, Ayesha Rehman, Kiran Shafiq
The Lancet Digital Health
Abstract
In a randomised study with 84 clinicians, an AI triage assistant improved accuracy when it was right and degraded it when it was wrong, with the effect concentrated among junior staff. We propose interface changes that recover most of the loss and evaluate them in a follow-up arm.
Cite
Fatima Noor, Ayesha Rehman, Kiran Shafiq (2025). Automation Bias in AI-Assisted Clinical Triage: A Randomised Study in Three Hospitals. The Lancet Digital Health.